Inside Sales Representative Summary
An Inside Sales Representative, or Inside Salesperson, sells products or services to either consumers or other businesses. Their main duties include locating new sales opportunities through tactics like cold-calling, attending trade shows and building mailing lists, negotiating sales terms, and providing product recommendations.
Inside Sales Representative Responsibilities Include:
- Provides first-class customer service while answering calls and responding to emails
- Actively listen and ask questions to gain an understanding of customer needs and expectations
- Proactively inform to up-sell products or services
- Understand and demonstrate the product or service to the customer
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