Job Description

General Office Support

General Office Support Summary

An Office Clerk, or General Office Support, is responsible for performing the general recordkeeping and communication activities required to keep an office functioning. Their duties include filing and organizing records, distributing memos throughout an office, and fielding inquiries from customers and clients.

General Office Support Responsibilities Include:

  • Performs clerical duties including typing, filing, and completion of forms
  • Answering the phone at a reception desk or in a specific department and transferring calls as needed
  • Collecting, filing, and organizing office documents, such as reports and confidential records
  • Managing input of information into the company database

Skills and Qualification Requirements Include:

Proven experience as office clerk or other clerical position

High typing speed and accuracy, along with knowledge in computer applications

Excellent communication abilities, including speaking, writing and active listening

Great customer service skills, including a personable and positive attitude

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