Job Description
IT Support Engineer
IT Support Engineer Summary
The primary focus of someone working in an IT Support position is ensuring that a company’s employees can use software and hardware to complete their daily tasks.
IT Support Engineer Responsibilities Include:
- Resolving IT support requests from employees.
- Answering employee questions regarding computer systems.
- Gathering and analyzing data to diagnose problems with computer systems.
Skills and Qualification Requirements Include:
High-level knowledge of commonly used software, hardware and applications.
Strong oral communication skills.
Analytical and problem-solving skills to troubleshoot and diagnose issues.
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