Job Description
Desktop Support Technician
Desktop Technician Summary
A Desktop Support Specialist, or Desktop Support Engineer, provides technical assistance to customers regarding various hardware and software applications.
Desktop Support Technician Responsibilities Include:
- Provide direct service for IT networks as well as customer service to users inside and outside the company.
- Maintain a work log of job tickets and maintenance tasks.
- Forward daily inspections to prevent or solve system malfunctions.
Skills and Qualification Requirements Include:
Knowledge of computer software, operating systems, hardware and networking.
Experience with software as a service (SaaS) and other software hosting protocols.
Excellent verbal and written communication skills.
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